Effort Baby Terms of Service
Last Updated: October 26, 2024
Welcome to EffortBaby.com! We provide a range of features, products, and services through our website and invite you to explore and shop with us at EffortBaby.com.
You confirm your acceptance of these Terms by accessing or using Effort Baby’s services. We encourage you to read them carefully to understand your rights and responsibilities.
When you subscribe to or use any of our services, you agree that you have reviewed, understood, and consent to be bound by these Terms, regardless of the method by which you access or engage with our services.
In these Terms:
- “You” and “User” refer to the end user of our services.
- “Service Providers” refers to independent third-party providers that collaborate with us to deliver certain services.
- “We,” “Us,” and “Our” refer to EffortBaby.com, its parent company, affiliates, partners, and any associated entities.
Introduction:
Welcome to www.EffortBaby.com, a trusted online destination dedicated to providing quality products for babies and mothers.
By accessing or using this website, you acknowledge and agree to abide by these Terms of Use. If you do not agree with these Terms, please discontinue use of the Site.
EffortBaby.com reserves the right to modify, update, or remove sections of these Terms at any time, with changes taking effect as soon as they are posted on the Site. We encourage you to review these Terms regularly to stay informed of any updates. Your continued use of the Site after updates are posted constitutes your acceptance of any changes.
User Account, Password, and Security:
Upon completing the registration process on this website, you will receive a password and account designation. You are responsible for keeping your account and password confidential and for all transactions and activities that occur under your account. By using this site, you agree to (a) immediately notify EffortBaby.com of any unauthorized use of your account or any security breach, and (b) log out from your account at the end of each session. EffortBaby.com is not liable for any loss or damage resulting from your failure to adhere to these Terms and Conditions.
Services:
Effortbaby.com is an online store that offers premium quality baby and maternity products. Our “service” is to provide beautiful and safe products for customers. We accept various payment methods for online purchases, as we do not sell products in physical stores. After you place your order, Effortbaby.com will ship the product to you, and you will be responsible for making the payment.
Privacy:
The user acknowledges that they have read and fully understand the Privacy Policy of effortbaby.com and that they accept its terms.
Limited User:
The User agrees not to reverse engineer, alter, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from this Website. Limited copying and reproduction of website content is allowed if EffortBaby is cited as the source and prior written permission from EffortBaby.com is obtained. For clarity, bulk reproduction, copying for commercial or non-commercial use, and any unauthorized modification of website content are strictly prohibited.
Rules and Conduct for Users:
You agree to use the Website and its Services solely to post and share messages and materials that are appropriate and lawful. Specifically, by using the Services, you agree not to:
- *Defame, abuse, harass, stalk, threaten or otherwise infringe upon the legal rights of others.
- *Publish, post, upload, or share any content that is inappropriate, defamatory, infringing, obscene, indecent, or unlawful.
- *Upload files containing software or material protected by intellectual property laws, unless you own or have obtained the necessary permissions.
- *Upload or distribute files containing viruses, corrupted files, or similar software that could harm the Website or another device.
- *Conduct or distribute surveys, contests, pyramid schemes, or chain letters.
- *Download any file posted by another user that you know, or should reasonably know, cannot be legally shared in that manner.
- *Falsify or remove any author attributions, legal notices, proprietary labels, or source information from any uploaded file.
- *Violate any codes of conduct or guidelines that apply to specific Services.
- *Breach any applicable laws or regulations, whether within or outside Bangladesh.
- *Violate, abuse, manipulate, or exploit any of the terms of this Agreement or other Website terms of use in any unethical manner.
Description of the Product:
EffortBaby.com strives to ensure that all product descriptions and other site content are as accurate as possible. However, we do not guarantee that product descriptions or other content on the site are entirely accurate, complete, reliable, current, or error-free. If a product provided by EffortBaby.com does not match its description, your sole remedy is to return it in its unused condition.
Links to Websites of Third Parties:
The Website may include links to external websites (“Linked Sites”) that are not under the control of EffortBaby.com. EffortBaby.com is not responsible for the content of any Linked Site, including any links within or updates to such sites. Additionally, EffortBaby.com holds no responsibility for any form of transmission received from Linked Sites. These links are provided solely for your convenience, and their inclusion does not imply endorsement by EffortBaby.com or any affiliation with the operators or owners of those sites. Users are encouraged to independently verify the accuracy of any information before relying on it.
The misuse of effortbaby.com:
Under these Terms, users are solely responsible for any material or content they upload to the Website and may be held legally accountable if their content includes, for example, defamatory remarks or materials protected by copyright, trademarks, or other intellectual property rights. We encourage you to report any issues, offensive content, or policy violations to us. We are committed to ensuring that listed items do not infringe upon third-party intellectual property rights. If you believe your intellectual property rights have been violated, please contact our team, and we will promptly investigate the matter.
Pricing and Acceptance of Orders:
Please be aware that certain orders may not be processed due to various circumstances. The Site reserves the right to refuse or cancel any order at any time, for any reason. Additional verification or information, such as your phone number or address, may be requested before accepting an order. While we are committed to providing accurate pricing on the Site, occasional errors may occur, such as incorrect pricing on an item. In such cases, we reserve the right to refuse or cancel any order. If an item is mispriced, we may either contact you for further instructions or cancel the order and notify you accordingly. We reserve the right to cancel any order, regardless of whether it has been confirmed or your debit/credit card has been charged.
All prices listed on the website are subject to change without notice. The price at the time of order placement will apply. Prices shown include all applicable taxes and charges; if any additional fees apply, these will be clearly stated on the website.
Copyrights and Trademarks:
Unless otherwise specified, or where proprietary material is expressly attributed to a third party, effortbaby.com holds all Intellectual Property Rights associated with this Website. This includes, but is not limited to, rights in copyright, patents, utility models, trademarks, trade names, service marks, designs, trade secrets, goodwill, source code, databases, content, graphics, icons, and hyperlinks. You acknowledge and agree not to use, reproduce, or distribute any content from the Website that belongs to effortbaby.com without prior authorization.
It is further clarified that you retain ownership and responsibility for any content you upload or provide when using our Services, including text, images, data, audio, video, or any other material you may transmit or store. However, for product customization services specifically (as opposed to blogs, forums, or other content services), you agree that by uploading and posting content for public display or third-party use, you grant a non-exclusive license to effortbaby.com and its users to utilize the content.
Return & Replacement Policy:
At effortbaby.com, we strive to ensure all products reach our customers in perfect condition. While rare, we understand that sometimes unexpected situations may affect your experience. To reinforce our “Bond of Trust,” we have established a Return Policy for any issues with the product, such as missing pages, damage, or defects. In these cases, effortbaby.com will gladly replace the item with a new one. We believe in delivering joy, and if your purchase didn’t bring a smile, we’ll work to make it right. We aim to provide you with a delightful experience, and if you’re not completely satisfied, here are the guidelines for returns:
- * Timeframe: Returns must be initiated within 3 days from the delivery date.
- * Condition: Items must be unused, with original tags and packaging intact, and should not show signs of tampering.
- * Inspection: Refunds or replacements are subject to review by our team.
- * Exclusions: Damage from misuse or neglect, and digital items like e-books, are not covered by our Return Policy.
- * Stock Availability: Replacement depends on stock availability. If unavailable, a full refund will be issued, hassle-free.
- * Non-Refundable Charges: Cash on Delivery and shipping fees are not refundable.
- * Promotional Items: Any free promotional items received with the order must also be returned with the product.
Return or Replacement Reasons:
- Defective, damaged, or incorrect/incomplete products delivered may qualify for a return or replacement. Please reach out within the return window as outlined in the product category’s terms.
- Products listed as “No longer needed” are not eligible for return.
- You must file a return claim within 3 days of delivery. Beyond this period, returns are not accepted. For questions, reach us anytime at infoeffortbaby@gmail.com.
How to Return:
- * Contact our Customer Care at infoeffortbaby@gmail.com within 3 days of receiving your order.
- * For Dhaka City, we offer free pick-up for returns and replacements. Outside Dhaka, please send the product to our office address.
- * After receiving your item, we’ll conduct a quality check, and if approved, we’ll replace or refund the product accordingly.
Refund Policy:
Refunds will be processed after we complete the evaluation of your return request. Please review the following details regarding refunds:
- * Stock Availability: Replacements depend on effortbaby’s stock. If a product is unavailable, we will issue a full refund, no questions asked.
- * Non-Refundable Charges: Cash on Delivery convenience fees and shipping costs are not included in the refund, as these charges are non-refundable.
- * Cash on Delivery Orders: If you selected Cash on Delivery, there is no refund since no payment was made at the time of order.
- * Online Payment Refunds: For orders paid via Credit Card, Debit Card, Mobile Banking, or Bank Transfer, refunds will be credited back to the original payment method.
- * Duplicate Payments: If an online payment is mistakenly duplicated due to a technical issue, we will promptly refund the extra amount.
- * Refund Timeline: You can expect a refund within 7-10 business days. If you haven’t received it by then, please reach out to us at infoeffortbaby@gmail.com, and we will investigate the matter.
- Thank you for your patience as we work to provide a smooth and reliable refund process.
Cancellation of Order:
You may cancel your order anytime before it is shipped by contacting our customer care team at infoeffortbaby@gmail.com.
- Cash on Delivery Orders: If you selected Cash on Delivery (COD), no refund will be processed as payment has not yet been made.
- Online Payments: For orders paid by Credit Card, Debit Card, Mobile Banking, or Bank Transfer, a refund will be issued to the original payment method upon order cancellation, covering the full amount of your order.
Our goal is to ensure your experience is smooth and efficient, so please don’t hesitate to reach out with any questions.
The governing law:
These terms will be governed and interpreted by the laws of Bangladesh, without regard to any conflict of law principles. Any disputes arising from these terms shall fall under the exclusive jurisdiction of the courts in Dhaka.
Legal Disputes:
In the event of a dispute between you and EffortBaby.com, we aim to provide a neutral, efficient, and cost-effective way to reach a swift resolution. By agreeing to these Terms, you and EffortBaby.com agree to resolve any claims or controversies arising from this Agreement or our services through one of the following methods or as otherwise mutually agreed in writing. Before considering these options, we encourage you to contact us directly to explore a resolution. We are open to reasonable requests for alternative dispute resolution methods, such as arbitration, instead of litigation.
Applicable Law and Jurisdiction:
These Terms and Conditions shall be governed and interpreted according to the laws of Bangladesh. Subject to the Arbitration section below, each party agrees to submit to the jurisdiction of the courts of Dhaka.
Arbitration:
Any dispute, claim, or controversy arising from or related to these Terms and Conditions shall be referred to and resolved through private, confidential, and binding arbitration in Dhaka, Bangladesh, before a single independent arbitrator with relevant legal and information technology expertise. Notwithstanding this, EffortBaby.com reserves the right to seek protection for intellectual property rights or confidential information through injunctive or other equitable relief in the courts.
Charges made to your card without authorization:
If you notice charges on your credit or debit card for purchases on effortbaby.com that you didn’t authorize, first check with any family members or colleagues who may have placed an order on your behalf. If the charge remains unrecognized, please report the unauthorized transaction to us within 60 days, allowing effortbaby.com to promptly investigate and address the issue.
Fraudulent or commercial order cancellation:
To ensure a safe and secure shopping experience, effortbaby.com actively monitors transactions for potential fraudulent activity. Should any suspicious activity be detected, effortbaby.com reserves the right to cancel any past, pending, or future orders without liability. Additionally, orders may be canceled if there are product pricing inaccuracies or stock unavailability. In some cases, we may require further verification before confirming your order. If your order is canceled after your payment card has been charged, the amount will be refunded to your card. Note that promotional vouchers used on canceled orders may not be refunded.
Indicators of Potential Fraudulent Activity:
A customer may be flagged for fraudulent activity in the following cases:
- * Failure to respond to payment verification requests from effortbaby.com
- * Inadequate documentation provided during payment verification
- * Misuse of another
- * customer’s contact information (phone/email)
- * Use of an invalid email address or phone number
- * Attempt to redeem a special voucher not linked to the provided email/phone number
- * Returning incorrect products
- * Refusal to pay for an order
- * “Snatch-and-run” incidents on order delivery
Indicators of Potential Business Loss:
A customer may be flagged as a business risk if any of the following are observed:
- * High rate of return requests
- * Providing invalid or incomplete addresses
- * Frequent requests for compensation on minor issues
Accounts deemed fraudulent or as a potential business risk may be subject to suspension.
Process for Filing a Pilferage Claim
In the event of receiving a partial or incomplete order, customers may file a claim as follows:
- * Report the pilferage within 48 hours of delivery; claims made after this window will not be entertained.
- * An email will be sent to the customer requesting the following:
-
- #A brief description of the issue to help assess the situation
- #Photos of the package and box (particularly any tampered or damaged areas)
- #Refunds for prepaid orders will be processed after a full investigation, typically taking 3-4 business days.
Important Information for Pilferage Claims
Claims may not be eligible for refunds in the following cases:
- * Incomplete information or absence of photos of the package and box
- * Claims for opened deliveries must be filed on the day of delivery
- * Customers should retain the package for 3-4 days post-delivery, as it may need to be collected for further investigation.
For any further questions or concerns, please contact our Customer Care team at infoeffortbaby@gmail.com.
Compensation:
You agree to indemnify, defend, and hold effortbaby.com harmless from any losses, liabilities, claims, damages, costs, and expenses, including legal fees and any applicable interest, that may arise from or relate to any breach, non-performance, or failure to fulfill any promise, warranty, or obligation you have agreed to under these Terms.
Limitation of Liability and Disclaimer of Warranties:
Effortbaby.com strives to ensure the accuracy and reliability of all information provided on the Website; however, effortbaby.com makes no warranties or representations regarding the quality, accuracy, or completeness of any content, data, products, or services. Under no circumstances shall effortbaby.com be liable for any direct, indirect, punitive, incidental, special, consequential, or other damages, including but not limited to (a) the inability to use or access services or products; (b) unauthorized access to or alteration of user transmissions or data; (c) any other matters related to services. This includes damages resulting from the loss of data, profits, or usage arising out of or connected to the use or performance of the Website or services.
Effortbaby.com is also not liable for delays or access interruptions due to website maintenance, technical issues, or circumstances beyond our control. Users acknowledge that accessing and downloading materials or data from the Website is done at their discretion and risk, with full responsibility for any resulting damages to their systems or loss of data.
Costs, Shipping, and Payment:
Effortbaby.com provides various payment methods for your convenience, including Cash on Delivery (COD), Debit/Credit Card (VISA, MasterCard, DBBL Nexus), and Mobile Banking (such as bKash and Nagad Mobile Banking). We coordinate the shipping of products directly to you, though please note that all shipping timelines are estimates and cannot be guaranteed. Effortbaby.com is not responsible for any delays that may occur due to weather conditions, political disruptions, or other unforeseen events. Once the product is delivered, ownership, along with any risk of loss or damage, transfers to you.
Please be aware that if you have an undelivered order, wallet funds cannot be used for new orders until the current order is successfully delivered. For orders shipped via post office, customers are responsible for all applicable postal charges.
Terms of the Promo Code:
A promo code from Effortbaby.com provides a unique discount that applies to the total amount of a single order. Please note the following conditions for using a promo code:
- * The promo code must be valid at the time of use.
- * A maximum discount of 100 Taka is available through any discount promo code.
- * Only one promo code may be applied per order.
- * Users must be logged in to apply a promo code.
- * Free shipping promo codes are only valid on orders totaling above Tk.1200, which can include one or multiple products.
Risk of Loss:
All items purchased from Effortbaby.com are shipped under a shipping agreement, meaning Effortbaby.com retains the Risk of Loss until the item is delivered to you. Once received, any risk of damage or loss transferred to the customer.
Policy for Fraud Protection:
Effortbaby.com values the importance of strong fraud detection and prevention measures. Together with our online payment partners, we continuously monitor transactions for any suspicious activity and flag potentially fraudulent transactions for manual review. In the rare instance where fraud cannot be confidently ruled out, the transaction may be placed on hold, and we may request identity verification documents from the customer. These documents help confirm that the transaction was made by the legitimate cardholder. We apologize for any inconvenience this may cause and appreciate your understanding as we work to ensure a safe and secure online shopping experience.
Revocation:
Effortbaby.com reserves the right to suspend or terminate your access to the Website or any Service if, in its sole discretion, it determines that you have breached, violated, misused, or manipulated any terms of these Terms, or have otherwise acted unethically.
- * These Terms will remain effective indefinitely unless effortbaby.com elects to terminate them.
- * Upon termination of your use of the Website or any Service, effortbaby.com may delete any content or related materials associated with your use, with no liability to you or any third party.
- * You are responsible for payment of any Services or products you have ordered up to the time of termination by either party. Additionally, any royalty payments accrued to you under the User License Agreement, whether existing or deemed legally accrued, shall remain owed to you.
Updates to Terms and Policies:
We reserve the right to modify or update these terms and policies at any time. Any changes will take effect immediately upon posting a prominent notice on our website at www.effortbaby.com.
We want you to have a smooth and enjoyable shopping experience at effortbaby.com.
Thank you very much for visiting us.
